NOTICE OF PRIVACY PRACTICES
As required by the Privacy Regulations Promulgated Pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry out treatment, payment, or health care operations (TPO) and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. “Protected health information” is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services.
Uses and Disclosures of Protected Health InformationYour protected health information may be used and disclosed by our organization, our office staff and others outside of our office that are involved in your care and treatment for the purpose of providing health care services to you, to pay your health care bills, to support the operation of the organization, and any other use required by law.
TreatmentWe will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party. For example, we would disclose your protected health information, as necessary, to a home health agency that provides care to you. For example, your protected health information may be provided to a physician to whom you have been referred to ensure that the physician has the necessary information to diagnose or treat you.
Your protected health information will be used, as needed, to obtain payment for your health care services. For example, obtaining approval for equipment or supplies coverage may require that your relevant protected health information be disclosed to the health plan to obtain approval for coverage.
We may use or disclose, as needed, your protected health information in order to support the business activities of our organization. These activities include, but are not limited to, quality assessment activities, employee review activities, accreditation activities, and conducting or arranging for other business activities. For example, we may disclose your protected health information to accrediting agencies as part of an accreditation survey. We may also call you by name while you are at our facility. We may use or disclose your protected health information, as necessary, to contact you to check the status of your equipment.
We may use or disclose your protected health information in the following situations without your authorization
As Required By Law, Public Health issues as required by law, Communicable Diseases, Health Oversight, Abuse or Neglect, Food and Drug Administration requirements, Legal Proceedings, Law Enforcement, Criminal Activity, Inmates, Military Activity, National Security, and Workers’ Compensation. Required Uses and Disclosures: Under the law, we must make disclosures to you and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of Section 164.500.
Other Permitted and Required Uses and Disclosures Will Be Made Only with Your Consent, Authorization or Opportunity to Object, unless required by law.
You may revoke this authorization, at any time, in writing, except to the extent that your physician or this organization has taken an action in reliance on the use or disclosure indicated in the authorization.
Following is a statement of your rights with respect to your protected health information.
You have the right to inspect and copy your protected health information
Under federal law, however, you may not inspect or copy the following records: psychotherapy notes; information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding, and protected health information that is subject to law that prohibits access to protected health information.
You have the right to request a restriction of your protected health information
This means you may ask us not to use or disclose any part of your protected health information for the purposes of treatment, payment, or healthcare operations. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice of Privacy Practices. Your request must state the specific restriction requested and to whom you want the restriction to apply. Our organization is not required to agree to a restriction that you may request. If our organization believes it is in your best interest to permit use and disclosure of your protected health information, your protected health information will not be restricted. You then have the right to use another Healthcare Professional.
You have the right to request to receive confidential communications from us by alternative means or at an alternative location. You have the right to obtain a paper copy of this notice from us
Upon request, even if you have agreed to accept this notice alternatively, e.g., electronically.
You may have the right to have our organization amend your protected health information
If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal.
You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information
We reserve the right to change the terms of this notice and will inform you by mail of any changes. You then have the right to object or withdraw as provided in this notice.
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our privacy contact of your complaint. We will not retaliate against you for filing a complaint.
Your Feedback is Valued
We welcome your comments. Please feel free to call or send us an email if you have any questions about how we protect your privacy. Our goal is always to provide you with the highest quality services.
Discrimination is Against the Law
Keturah Health complies with applicable Federal Civil Rights Laws and does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability. Keturah Health does not exclude people or treat them differently because of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability.
How to File a Complaint
If you believe that Keturah Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex you can file a grievance with:
Chelsea Melvin, Clinic Director
Address: 1420 Valwood Parkway, Suite 170
Carrollton, 75006, TX
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, please contact Chelsea Melvin directly.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html
TERMS AND CONDITIONS OF USE
Welcome to Keturah Health Clinic’s Web sites.
Whenever the terms “we,” “us,” or “our” are used in these terms and conditions, it refers to Keturah Health Clinic. We appreciate your interest in us and our services. Our Web sites are provided by us for the benefit of our patients, the general public and health professionals. The following terms and conditions govern your use of our Web sites. When you access, view or use our Web sites, you accept these terms and conditions and agree to be legally bound by them. Please read these terms and conditions carefully and if you do not accept them, please exit our Web sites immediately.
The use of this website is subject to the following terms and conditions of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
- This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked websites.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
Your privacy is critically important to us.
Address: 1420 Valwood Parkway, Suite 170
Carrollton, 75006, TX
Like most website operators, Keturah Health collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Keturah Health purpose in collecting non-personally identifying information is to better understand how Keturah Health’s visitors use its website. From time to time, Keturah Health may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Keturah Health also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http:// keturahhealth.com/ blog posts. Keturah Health only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Keturah Health websites choose to interact with Keturah Health in ways that require Keturah Health to gather personally-identifying information. The amount and type of information that Keturah Health gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://keturahhealth.com/ to provide a username and email address.
We take measures designed to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We provide physical, electronic, and procedural safeguards to protect Personal Information we process and maintain. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable. We strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
Keturah Health may collect statistics about the behavior of visitors to its website. Keturah Health may display this information publicly or provide it to others. However, Keturah Health does not disclose your personally-identifying information.
To enrich and perfect your online experience, Keturah Health uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.
Stock Photography Models
The persons shown in photographs on this website are stock photography models (Models) and are not actual patients of, nor are they affiliated with, Keturah Health’s direct and indirect parent companies, subsidiaries, or subsidiaries of its parent companies (“Affiliates”). Keturah Health Affiliates have obtained the rights to use the photographs via license agreements with certain third-party stock photography companies, and Keturah Health’s use of the photographs is in compliance with the terms of those license agreements. The photographs showing the Models are used on this website for illustrative purposes only. The Models do not personally endorse Keturah Health, or any products, services, causes, or endeavors associated with, or provided by Keturah Health.